Privacy Policy – Best Cotton Premium
Your privacy matters to us. At Best Cotton Premium, we are committed to protecting your personal information and being transparent about how we collect, use, and store it. Please take a moment to read this policy to understand how we handle your data.
- Information We Collect
We collect the following types of information when you use our site or make a purchase:
- Personal details: such as your name, email address, phone number, billing and shipping addresses.
- Order details: including products ordered, payment method (we do not store payment card details), and delivery status.
- Device and usage info: such as IP address, browser type, pages visited, and how long you stay on our site.
- Communication history: if you contact us by email, phone, or through our website, we may keep a record of that communication.
- How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Respond to customer support requests
- Send order confirmations, updates, or promotional emails (only if you’ve opted in)
- Improve our website’s performance, security, and user experience
- Prevent fraud and ensure a safe shopping environment
- How We Protect Your Data
We take your privacy seriously. Your data is stored securely, and we use industry-standard methods to protect it, including:
- Secure servers and encrypted connections (SSL)
- Limited access to your personal data on a need-to-know basis
- Regular updates to protect against vulnerabilities
- Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with trusted service providers to help with:
- Order processing and shipping
- Payment processing
- Website hosting and analytics
These third parties are required to keep your data safe and only use it for the services they provide on our behalf.
- Your Choices
- Emails & Promotions: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.
- Account Info: If you’ve created an account, you can log in to update or delete your personal information.
- Cookies: Our website uses cookies to enhance your experience. You can adjust your browser settings to decline cookies, but some parts of the site may not work properly.
- Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13 years of age.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of the site after any changes means you accept the updated policy.
- Contact Us
If you have any questions or concerns about your privacy or this policy, feel free to contact us!